Frequently Asked Questions
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Frequently Asked Questions
Everything you need to know before your arrival
We have compiled the most frequently asked questions from our guests so that you can plan your stay with peace of mind. If you do not find the information you are looking for, our team is available to assist you personally.
At what time is check-in and check-out?
Check-in can be done starting at 12:00 noon, and check-out is scheduled before 12:00. To ensure the best experience, we recommend confirming the availability of early check-in or late check-out directly with the accommodation, as they are subject to availability.
Is there parking available?
Yes, the Casitas de Bernuy offer free parking nearby. This will allow you to arrive with your vehicle and explore the province with total comfort.
Do the houses have a garden and outdoor areas?
Yes, the little houses have a private garden and terrace with outdoor furniture, an ideal space to relax or enjoy a meal outdoors. They also have a picnic area and a sun deck with loungers.
Are pets allowed?
Yes, the Bernuy Cottages are "pet-friendly". Dogs are allowed, although a surcharge may apply. We recommend checking the specific policy with the accommodation before your arrival.
Do the little houses have a fully equipped kitchen?
Yes, all the little houses have a full kitchen that includes a dishwasher, microwave, toaster, coffee maker and kitchen utensils. You can prepare your own meals with total freedom and comfort.
What are the most outstanding services?
We offer free WiFi in all rooms, free parking, garden with walking area and picnic area, and the possibility of requesting airport shuttle service for an additional cost. In addition, we have express check-in, room service and laundry service.
Is there an airport shuttle service available?
Yes, we offer shuttle service to Adolfo Suárez Madrid-Barajas airport for an additional cost. Please check availability and prices directly with the accommodation.
How far is the center of Segovia?
The little houses of Bernuy are located in Bernuy de Porreros, approximately 5 km from the center of Segovia. By car, the distance is about 10 minutes. The Main Square is 8.3 km away.
What is the cancellation policy?
The cancellation policy varies depending on the type of rate and the booking conditions. We recommend checking the specific conditions at the time of making your reservation.
Do the little houses have a pool?
No, the Casitas de Bernuy do not have a pool. However, the natural surroundings and private garden offer an ideal space for relaxation and disconnection.
Is smoking allowed?
No, the Casitas de Bernuy are a non-smoking accommodation. Smoking is not allowed inside the little houses.
Do you have to pay a bail?
Yes, upon arrival a refundable deposit of 250 € is requested as a guarantee. This amount will be returned through the same payment method after checking the condition of the little house at the end of the stay.
